1. Introduction

Future Studio LLC ("we," "us," or "our") operates at mydogandme.co. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

By using our Service, you agree to the collection and use of information as described in this policy.

2. Information we collect

Information you provide directly:

• Your name and email address
• Your shipping address
• Information about your dog (name, breed, age, gender, personality, photo)
• Monthly prompt responses about your experiences with your dog
• Any communications you send to us by email

Information collected automatically:

• Usage data and analytics collected via PostHog, including pages visited, buttons clicked, and how you navigate through our website
• Your IP address and browser type

Information collected by third parties:

Payment information is collected and processed directly by Stripe. We do not receive or store your credit card details. Please review Stripe's Privacy Policy at stripe.com/privacy.

3. How we use your information

We use the information we collect to:

• Create and deliver your monthly personalised letter and illustrated portrait
• Process and manage your subscription and payments
• Send you transactional emails including subscription confirmations, monthly prompt requests, and service updates
• Send you marketing and promotional emails (you may opt out at any time)
• Improve our Service through analytics
• Respond to your questions and support requests
• Comply with legal obligations

4. Third party service providers

We share your information with the following third party service providers only to the extent necessary to operate our Service:

• Stripe — Payment processing. Privacy policy at stripe.com/privacy.
• Supabase — Database and file storage. Privacy policy at supabase.com/privacy.
• Resend — Transactional and marketing email delivery. Privacy policy at resend.com/privacy.
• PostHog — Product analytics. Privacy policy at posthog.com/privacy.

We do not sell your personal information to any third party. We do not share your information with any third party for their own marketing purposes.

Your dog's photo and information is used solely to generate your personalised letter and illustrated portrait. We use AI-powered image generation tools to create your dog's portrait. Your photo is stored securely and is not shared publicly or used for any purpose other than creating your portrait.

5. Data retention

We retain your personal information for as long as your subscription is active and for a reasonable period thereafter for legal and business purposes. You may request deletion of your data at any time by contacting us at hello@wearegoodpets.com.

6. Cookies

Our website uses only functional cookies necessary for the Service to operate. We do not use advertising cookies or tracking cookies beyond our analytics provider PostHog.

7. Your rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us at hello@wearegoodpets.com
• Request that we export your data in a portable format

To exercise any of these rights, please contact us at hello@wearegoodpets.com. We will respond within 30 days.

8. Data security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Your data is stored securely using Supabase and access is restricted to authorised personnel only.

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.

9. Children's privacy

Our Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us at hello@wearegoodpets.com and we will delete it promptly.

10. United States only

Our Service is currently available to residents of the United States only. By using the Service, you confirm that you are a US resident and that your data will be stored and processed in accordance with US law.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email. The date of the most recent update is shown at the top of this page. Continued use of the Service after notification of changes constitutes acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Future Studio LLC
hello@wearegoodpets.com