My Dog & Me - Privacy Policy
Last updated: June 19, 2026

1. Introduction

Future Studio LLC ("we," "us," or "our") operates mydogandme.co ("the Site"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Site or place an order.

By using our Site, you agree to the collection and use of information as described in this policy.

2. Information we collect

Information you provide directly:

• Your name and email address
• Your shipping and billing address
• Your phone number (if provided at checkout)
• Payment information (processed securely by our payment providers - we never see or store your full card details)
• Any communications you send to us by email

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent on pages, and how you navigate through our Site
• Referring website or source
• Cookie and tracking data (see Section 6)

Information collected by third parties:

Payment and order data collected via Shopify Payments, PayPal, Google Pay, Apple Pay, and other payment methods available at checkout. Please review the privacy policies of each payment provider for details on how they handle your data.

3. How we use your information

We use the information we collect to:

• Process, fulfill, and ship your orders
• Send you transactional emails including order confirmations, shipping updates, and delivery notifications
• Send you marketing and promotional emails (only with your consent - you may opt out at any time)
• Send you SMS marketing messages (only if you have opted in at checkout)
• Improve our Site and customer experience through analytics
• Serve you relevant advertising on third-party platforms including Meta and Google
• Respond to your questions and support requests
• Comply with legal obligations
• Detect and prevent fraud

4. Third-party service providers

We share your information with the following third-party service providers only to the extent necessary to operate our Site and fulfill your orders:

• Shopify Inc. - ecommerce platform, order management, email delivery, and customer data storage. Privacy policy at shopify.com/legal/privacy
• ShipRelay - third-party logistics and order fulfillment. Your name, shipping address, and order details are shared with ShipRelay to fulfill and ship your order. Privacy policy at shiprelay.com
• Shopify Payments / PayPal / Google Pay / Apple Pay - payment processing. We do not store your payment card details. Please review each provider's privacy policy for details
• Meta (Facebook / Instagram) - advertising and analytics via Meta Pixel. Meta may collect data about your visit to our Site to serve you relevant ads. Privacy policy at facebook.com/privacy/policy
• Google - advertising and analytics via Google Analytics and Google Ads pixels. Privacy policy at policies.google.com/privacy
• TikTok - advertising and analytics via TikTok Pixel. Privacy policy at tiktok.com/legal/privacy-policy
• Klaviyo / Shopify Email - email marketing delivery. Privacy policy at klaviyo.com/legal/privacy and shopify.com/legal/privacy

We do not sell your personal information to any third party. We do not share your information with any third party for their own marketing purposes outside of the advertising platforms listed above.

5. Cookies and tracking technologies

Our Site uses cookies and similar tracking technologies for the following purposes:

• Functional cookies - necessary for the Site to operate (shopping cart, checkout session)
• Analytics cookies - to understand how visitors use our Site
• Advertising cookies - to serve you relevant ads on Meta, Google, TikTok, and other platforms via their respective pixels

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect Site functionality. Where required by law, we will ask for your consent before placing non-essential cookies.

6. SMS marketing

If you provide your phone number at checkout and opt in to SMS marketing, we may send you marketing text messages including promotions and order-related updates. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at hello@mydogandme.co.

Your phone number will not be shared with third parties for their own marketing purposes. It is shared only with Shopify as our SMS delivery platform.

7. Email marketing

If you opt in to email marketing, we may send you promotional emails about our products, offers, and updates. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at hello@mydogandme.co.

8. International data transfers

Our operations and third-party service providers are based in or may transfer data to the United States and other countries. If you are located outside the United States, your data may be transferred to and processed in countries whose data protection laws differ from your own.

Where required, we ensure such transfers are protected by appropriate safeguards including Standard Contractual Clauses (SCCs) as required by GDPR.

9. Your rights

Depending on your location, you may have the following rights regarding your personal data:

All customers:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing emails and SMS at any time

EU and UK residents (GDPR / UK GDPR):

• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with your local Data Protection Authority (DPA)

California residents (CCPA / CPRA):

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at hello@mydogandme.co. We will respond within 30 days.

10. Legal basis for processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, our legal bases for processing your personal information include:

• Performance of a contract - to fulfill your order and provide our services
• Consent - for marketing communications and non-essential cookies
• Legitimate interest - for analytics, fraud prevention, and business operations
• Legal obligation - for tax, accounting, and compliance purposes

11. Data retention

We retain your personal information for as long as necessary to fulfill your order, comply with legal obligations (typically 3-7 years for financial records), and resolve any disputes. You may request deletion of your data at any time by contacting us at hello@mydogandme.co.

12. Data security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Your data is stored and processed through Shopify's secure infrastructure.

No method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.

13. Children's privacy

Our Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us at hello@mydogandme.co and we will delete it promptly.

14. Third-party websites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policy of any third-party site you visit.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or business practices. The updated version will be posted on our Site with a revised date at the top. Continued use of the Site after any changes constitutes acceptance of the updated policy. We will notify you of material changes by email where required by law.

16. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Future Studio LLC
hello@mydogandme.co