Promotion Terms & Conditions

Promotions offered by My Dog & Me are subject to the following terms.

Promotions are available for a limited time and may be changed or withdrawn at any time without notice.
Only one promotion may be applied per order unless explicitly stated otherwise.
Promotions cannot be combined with other offers, discounts, or codes.

For promotions such as “Buy 2”, “Buy 3”, or similar bundle pricing:

Discounts apply only when the required quantity is purchased in a single order.
If items from a promotional bundle are returned, the discount will no longer apply.
Any refund will be adjusted based on the original full price of the remaining items.

(This protects you from partial refund abuse — very important.)

Free shipping applies only when the stated conditions (e.g. quantity or minimum spend) are met.
If part of the order is returned and the remaining order no longer qualifies,

the original shipping cost may be deducted from the refund.

Any promotional items or free gifts are non-refundable and cannot be exchanged for cash or other products.
If a qualifying order is returned, any associated promotional items must also be returned.

Promotions may include specific conditions such as minimum quantity, product selection, or geographic availability.
Full details will be provided at the time of the offer.

We reserve the right to:

Cancel or refuse any order where a promotion has been misused or applied incorrectly
Limit quantities per customer or household
Refuse service in cases of suspected abuse or fraudulent activity

My Dog & Me reserves the right to:

All purchases remain subject to our standard Terms of Service and Return & Exchange Policy.

Gifting