Terms of service
Effective Date: 01 April 2026
Overview
This website is operated by My Dog & Me, a brand of Future Studio LLC (“we,” “us,” or “our”).
By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”).
If you do not agree, please do not use our website.
1. Online Store Terms
By using this site, you confirm that:
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You are at least the age of majority in your jurisdiction
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You will not use our products or services for any unlawful purpose
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You will not violate any applicable laws
We reserve the right to refuse service to anyone at any time.
2. Products & Intended Use
Our products are physical goods designed for personal use.
You agree not to:
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Resell our products for commercial purposes without permission
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Use the products in a way that may cause harm to people, animals, or property
We are not responsible for misuse of products after delivery.
3. Product Information
We aim to present our products as accurately as possible.
However:
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Colors and images may vary depending on your screen
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Minor variations in production or packaging may occur
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Product descriptions may be updated at any time
We do not guarantee that all information is always complete or error-free.
4. Pricing & Payments
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All prices are listed in USD
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Prices may change at any time without notice
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We reserve the right to correct pricing errors
Payments are processed securely via third-party providers (e.g., Shopify Payments, PayPal).
We do not store your payment details.
5. Orders & Acceptance
After placing an order:
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You will receive a confirmation email
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This does not guarantee acceptance of the order
We reserve the right to:
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Cancel or refuse any order
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Limit quantities per customer or household
If an order is cancelled after payment, a full refund will be issued.
6. Fulfillment & Shipping
Orders are fulfilled through third-party partners and shipped worldwide.
By placing an order, you agree that:
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Delivery times are estimates only, not guarantees
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Delays may occur due to carriers, customs, or external factors
We are not responsible for:
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Shipping delays once the order has been dispatched
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Lost or delayed shipments caused by carriers
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Customs fees, import duties, or taxes
You are responsible for providing accurate shipping details.
We are not liable for orders delivered to incorrect addresses provided at checkout.
7. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
Please review that page before making a purchase.
All requests must be submitted via:
👉 hello.mydogandme@gmail.com
8. Intellectual Property
All content on this website, including:
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Text
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Images
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Product design
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Branding
is owned by My Dog & Me / Future Studio LLC.
You may not reproduce, distribute, or use any content without written permission.
9. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for:
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Indirect, incidental, or consequential damages
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Loss of data, profits, or use
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Delays or failures caused by third parties
Our total liability is limited to the amount paid for the product.
10. Disclaimer
Our products are designed to support meaningful time with your dog, but we do not guarantee specific outcomes or experiences.
Use of our products is at your own discretion.
11. Third-Party Services
We rely on third-party providers, including:
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Shopify (platform)
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Payment processors
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Shipping carriers
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Fulfillment partners
We are not responsible for their actions, performance, or interruptions.
12. Account Responsibility
If you create an account:
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You are responsible for maintaining its confidentiality
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You are responsible for all activity under your account
We are not liable for unauthorized use of your account.
13. Privacy
Your personal data is handled according to our Privacy Policy.
14. Changes to Terms
We may update these Terms at any time.
Changes will be posted on this page with an updated effective date.
Continued use of the website means you accept those changes.
15. Governing Law
These Terms are governed by the laws of the United States.
Contact
For questions regarding these Terms: hello.mydogandme@gmail.com
